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inside custom component

BlackBerry® Bold™

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New Member
jaudat
Posts: 1
Registered: ‎11-26-2012
My Device: 9780

problematic theme

I have blackberry bold 9780
so basicly i've downloaded this theme and since it been active,this one call 'play cards' (i think) and my phone kept freezing, i couldnt go on facebook, video, pictures, text messeges
AND MOST F*CKED UP THIS IS, it wont let me go on OPTION or SET UP so i could not go to change theme back to normal, i tried goin on to blackberry app world to download another theme but it just ALWAYS freeze everytime i goes on it. i tried everything, none of it seems to work. 
Ive been pulling in and out my battery more than 10 times today :/ and its just the same
really reallyyyyyy upset me :'(

So i just need to know if there anyway to fully reset my whole phone WITHOUT going in to OPTION?

pls help~

Hall of Famer II
sdgardne
Posts: 49,104
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: problematic theme

Hi and Welcome to the Community!

I recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient.

Good luck and let us know!


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