BlackBerry® Bold™

[ivancoll]

Hello

Hope someone can help.

I recently changed to a new BlackBerry Bold 9700, but in this case, the email setup wizard doesn't work.

i cannot create or add an email address.

--->Setup--> Email Accounts   (i get nothing)

Thanks

Iván

[Wolf359]

Verify with your carrier that you have the correct blackberry data plan attached to your account.

You can head to blackberry.com/integrate from the device and try to setup the email from there.

[ivancoll · Accepted solution]

thanks for your help and quick responde,

but i could solve it since i found information i followed at:

http://www.blackberryforums.com.au/forums/blackberry-9700-series-smartphone-discussion/12730-officia...

now it works fine!!

Iván

[Wolf359]

Agreed. A software reload would have been my next suggestion if the first one didn't work.