BlackBerry® Bold™

[kprell]

I'm not sure what this error message means but it stops me from being able to make any calls while making calls through my home wifi (which is the only way I can have phone service at my house).  I pulled the battery and it still happened, then I turned off the wifi and that seemed to work.

[John_Clark]

This is usually a sim card problem. Have you contacted T-Mobile? See if they can replace your sim card.

[kprell]

Yes, I contacted T-Mobile and have a new SIM card but that did not resolve the problem.  It's not a frequent issue, just a handful of times and is immediately resolved when I jump off the wifi.

[kprell]

I received the SIM toolkit error again a few minutes ago.  I turned off the wifi and was able to make a call no problem.  I'm not sure what is causing the error but it only happens while I'm using wifi to make a call and is resolved after I shut off the wifi.  I have never seen this error while making calls from the TMobile network.

This relates to my other issue of randomly rebooting....after I turned off the wifi, called my voice mail, and hung up...the phone rebooted.  I spoke with TMobile about this issue specifically and they indicated there are no other reports of this issue.  I find that hard to believe since it's very consistant and I'm on replacement phone #4. 

I would be willing to have blackberry install a logging utility to help troubleshot this issue...just need to find the right person to speak with. 

[Xandrex]

do you still have the issue now?