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BlackBerry® Bold™

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New Contributor
dlhend
Posts: 2
Registered: ‎04-05-2013
My Device: Bold 9900
My Carrier: ATT
Accepted Solution

"Mail" message icon opens "text" messages

When I touch or click on the "email" icon (envelope) it opens my text messages.

Can I re-program to open my actual email?

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: "Mail" message icon opens "text" messages

Hi dlhend

 

Welcome to BlackBerry Support Forums

 

 

First Perform a Battery Pull Restart by removing the battery while your device is Powered On , wait for a min. then re-insert it back. After reboot please check it again.

 

If problem persists then On your Homescreen Open the Main Message icon , Press The Menu Key > Options > Inbox Management > On that Screen be sure that under Header Other Message Type > Text Message is Unchecked or Unticked.

 

 

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New Contributor
dlhend
Posts: 2
Registered: ‎04-05-2013
My Device: Bold 9900
My Carrier: ATT

Re: "Mail" message icon opens "text" messages

Thank you, the instructions worked perfectly.

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: "Mail" message icon opens "text" messages

Hi dlhend

You are most welcome ... :smileyhappy:

Cheers !
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.