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BlackBerry® Bold™

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steverau
Posts: 1
Registered: 08-01-2009

"This XML is not well formed"

Whenever I try to do my Cellphone banking using my new Bold 9000 I get the above message. Can someone help? I have to revert to my Nokia N73 to do my banking instead.
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Guru III
sdgardne
Posts: 26,726
Registered: 11-28-2008
My Carrier: AT&T

Re: "This XML is not well formed"

Hi and Welcome to the Forums!

Websites can be coded to perform better with some browsers rather than others. The BB Browser can appear to websites as several different things...that setting is, from within the Browser App, (BBKey > Options > Browser Configuration > Browser Identification). Changing that to another browser might help your BB interact better with some websites. In combination with all of the other configuration settings, you need to find the combination of all of these settings that works best for the sites you are visiting. Sadly, there is no "best advice" to give as each persons needs are different. But, I typically find that changing the Browser Identification often helps -- most often by changing to FF or IE (if those are available to you...the options vary by carrier).

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
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