BlackBerry® Bold™

[gamemasterng]

I have a blackberry bold but i don't have BB messenger, i have tried to download and installed it but i get a message sayin my phone does not meet the requirement for download! i"m really fustrated over this issue, please help me

[urumilton]

And where you bought the device?

For install blackberry messenger you need to reload the software, or download from www.blackberry.com/messenger  

[totalbbnewbie]

hey hey guys, my bbm has disappeared along with all my games and everything else. .  all my pics, songs, contacts n pins have been wiped :'( and when i try to download bbm from the link above it says java.lang error. . 

im with o2 from the uk if that helps in order to give me the right guidance if possible :-S

What do i do to get it back? please help me as my bold is pointless without this (cries) where can i reinstall it from?

thanx in advance x 

[urumilton]

Follow this steps, originally posted for Bumblepie

The software seems to have come corrupt.

Make sure you  have the latest Software for your device and carrier installed onto the computer.

click here to get ur carrier software - http://na.blackberry.com/eng/support/downloads/download_sites.jsp

This is the device Software, not the desktop manager.

Download and double click to install to your ur computer. Don't plug the device in yet.

Once done that, go to C Drive: Program Files: Common Files: Research in Motion: App Loader and double click on loader.exe.

Once the welcome screen comes up, plug in the device the battery and hit next. When you see the PIN number appear after maybe a few minutes press next.

Once it gets to the device application part, Select only things you need, untick all other languages etc.

On the last page before you hit finish, you will see a 'ADVANCED' option, click this and make sure both the check boxes are fixed.

This will fix ur issue.

[gamemasterng]

urumilton, it's an AT&T blackberry bold!

should i follow the steps u gave above?? and do i have to make a back up for myself first?

[jmrmb80]

Yes those steps are for reloading the software for any BlackBerry and carrier.

You can backup the device by downloading and installing the Desktop Manager software. You can download that software first from here

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

After it's installed you can open the Desktop Manager and use the Backup and Restore utility to backup all of the data on your device. After it's backed up then follow urumilton's steps.