Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
erikh
Posts: 2
Registered: ‎10-26-2008
My Device: Not Specified

remotely activate bridge bold 9700 os6

my wife's 9700 screen died.  I was able to pair her bold with her playbook by bluetooth. But now I need to turn on her BB Bridge so she can check some rather urgent texts.  This is totally in the blind as her screen is all white. Any keyboard shortcuts or bb protect tricks? HELP

Please use plain text.
Elite II
BillJ
Posts: 8,914
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: remotely activate bridge bold 9700 os6

You might have to reload the phone's OS.  To do this, you'll need to connect your phone to your PC via USB and open BlackBerry Desktop Software.   You'll then be guided to what to do next.  If your phone will not connect to BDS, have a look at this article:

 

www.blackberry.com/btsc/KB10144 .

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.