10-21-2012 05:50 AM
Anyone know how to reset back to factory default. I purchased this phone from a friend, and have messed up all of the settings just by playing with it. The easiest way i know how to recoup would be to reset. Can anyone give me this info. i am not very literate with the phones now days so be gentile. Also, is there anyway to make the toller perform in all directions. It will only go, up, down and too the left. It rolls to the right but will not change to anyone item I am trying to reach.
Thanks you all your help!
10-21-2012 07:30 AM
Hi! I believe if you can follow the steps I 'm going to tell you you will get your job done..
First of all congrats for buying the phone. It 's amazing once you get to know it... Even though I have a fiew problems of my own...
To begin with, reseting your phone and getting it back to work is easy but a lot of people are afraid of doing it the right way.. However I 'm gonna tell you and the decision is yours.
First of all there' s a program called bbsak which you can download for free.. (google it..).
After backing up everything you need, there 's an option in bbsak called "wipe". You need to accept it if you want to completely clean your device. Of course if you only want to get factory reset you can press that button named like this.
Careful!!! If you press wipe your phone will be no better than a brick afterwards. Don' t worry there s a way to fix it.
Nevertheless, I believe you only need the factory reset button. It will do exactly what you want.
Hope I was helpful.
10-21-2012 09:04 AM
Welcome to BlackBerry Support Community Forums
The most easiest way to reset your BlackBerry Device is Handheld wipe option :
For BlackBerry smartphones running BlackBerry 6.0 to 7.1
KB18998 How to reset the BlackBerry smartphone to factory defaults.
It will wipe your device back to factory setting But before that please prerform a full backup of your device using BlackBerry Desktop Software which can be restored back to the device after wipe options.
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