09-16-2011 12:45 PM
dear god somebody please help me. i have received two refurbished phones in the last week this new one seems to be working fine, but the **bleep** at the store used the contact transfer instead of the blackberry desktop back up. is there ANYWAY i can get my last backup from my old blackberry bold 9650 to the new one? there are no options to do so. please help
09-16-2011 12:55 PM
Do you have a backup of your device on PC? If so, Restore data using DM.
Another option is to restore data backup up using BB Protect. Restore data using BB Protect
Let us know how it goes. Happy to have you here!