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suraya
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suraya
Posts: 3
Registered: ‎12-09-2008

retrival of info from internet in a case where blackberry is stolen

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‎12-09-2008 06:38 AM

my blackberry got stolen while i was on vacation with my kids. i would like to know if i can retireve all my info such as phone numbers, contact details, my pictures and videos from the internet, and if so HOW to? please advice

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Elite I
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jmrmb80
Posts: 6,343
Registered: ‎08-19-2008

Re: retrival of info from internet in a case where blackberry is stolen

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‎12-09-2008 10:03 AM

If you're on a BES, when you reactivate you're new device it would download most of your information. If you're just using BIS then unless you made a backup of the data using the Backup and Restore feature in Desktop Manager there's no way to retrieve all of the data.
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bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008

Re: retrival of info from internet in a case where blackberry is stolen

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‎12-09-2008 10:41 AM

Always a good idea to keep a backup once a month or so, just in case.
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suraya
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suraya
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Registered: ‎12-09-2008

Re: retrival of info from internet in a case where blackberry is stolen

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‎12-10-2008 10:30 AM

tq for reply. what is the difference between BIS and BES? and how can i find out which i'm on? would my mobile operator be able to tell me?
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urumilton
Posts: 4,526
Registered: ‎10-16-2008

Re: retrival of info from internet in a case where blackberry is stolen

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‎12-10-2008 11:18 AM

the differences are:

 

BIS - BlackBerry Internet Service = email service provided by the respective carrier; T-Mobile, AT&T, Verizon, Rogers, etc, etc...

BES - BlackBerry Enterprise Server = email service provided by a server ran by a company. For example by your employer...
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