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BlackBerry® Bold™

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Contributor
ravstam
Posts: 13
Registered: ‎10-31-2011
My Device: bold9650
My Carrier: sprint

Re: ringtones don't work...at all

here we go again...when I try to download as you said following the web site for OS6..each item...they first tell me to delete  "desktop [sync} ..can't find that catagory in service book...now what...this is so confusing.

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: ringtones don't work...at all

Hi ravstam,

 

Can you please clarify at what point of the software reload and on what screen  you are being prompted to delete a service book?

 

Thanks.


-FS


 


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