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inside custom component

BlackBerry® Bold™

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pixel667
Posts: 3
Registered: ‎10-11-2012
My Device: Blackberry 9790

send an email with URL link - special character modified in the object

Hi,

I receive emails sent automatically by a support call center software containing many informations. I have also a link where i can reply and the object is filled up automatically as a command like this =

 

Object : Provider message [#MF/123456@ACTION|FOURNISSEUR-XEROX\]

 

If I opening that link on my BB device, the backslash character at the end is modified for an unknown reason for a front slash like this (see in red) = [#MF/123456@ACTION|FOURNISSEUR-XEROX/]

 

That changing causes problem when the email is sent because the call center software needs a backlash in his command to process it.

 

It works fine if I do it from my PC in Outlook.

 

Do you ever seen something like this ?

 

Thanks

Luc

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