BlackBerry® Bold™

[p90seph]

Another thing. When I go to view a video from youtube the picture is always breaking up and "buffering" keeps popping up on the screen. The audio still plays though.

[JSanders Resident Expert]

Hey. Is this slow while you're connected to wifi or not on wifi?

[p90seph]

I have it on wi-fi and mobile, but it automatically chooses. I could set it at manual I think.

[JSanders Resident Expert]

You can't choose, the device chooses WiFi always if connected to WiFi.

Please try turning off your WiFi connections and attempt to download only from the mobile network connection.

What happens?

[p90seph]

Still the same. Also, don't know if this helps but when I open a video on youtube the picture breaks up, it keeps buffering, but the audio stays pretty much consistent throughout.

[JSanders Resident Expert]

Yep, I saw that earlier. The YouTube buffering is another sign that you've got a slow data connection. 

So, now can you try using the media player or downloading with the wifi network turned off and leave only the mobile network active? Make sure on the mobile network screen you leave Data Services set to on. 

[p90seph]

Still doing it.