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BlackBerry® Bold™

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New Member
Posts: 1
Registered: ‎02-03-2013
My Device: 9700

sms deletion problem

Inspite of having the settings as MAX for the sms storages, they get deleted. How can we keep messages for ever 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: sms deletion problem

Hi shylesh

 

Welcome to BlackBerry Support Forums

 

 

If our device undergo low memory then it will delete our Inbox emails or text messages, Check this Knowledge base :  

 

KB14213  :Call logs, SMS text messages , and email messages are deleted from the BlackBerry Smartphone

 

 

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