02-18-2013 06:27 AM
hi i have a blackberry bold 9700
every time i try and send a text message to 2 of my contacts it always comes up with the message network out of order . i have upgated my phone still the same problem
i have had my network 02 look at this problem no problems there end
had a new sim card still same problem
deleted contact and put in under a differant nale still the same problem
had an 02 guro look at it and they say it is a blackberry problem
any ideas please
Solved! Go to Solution.
02-18-2013 06:37 AM
Welcome to BlackBerry Support Forums
To resolve your issue please refer to this Knowledge Base :
KB13324 : Network out of order error message received when sending an SMS message.
Please try it.
02-18-2013 07:16 AM
On your Homscreen Click Text Message Icon or SMS Icon > On that screen Press the Menu Key > Click on Options > On that Screen Scroll Down to the Field Network To Send Over and follow the Instruction.
02-18-2013 08:27 AM
finaly found the screen its only giving me the folloing options
circuit switched prefered
packet switched prefered
what one go i pick no gprs option
02-18-2013 08:39 AM
Currently what setting you have on , If it is already on Circuit switched then change it to Packet Switch and have a try .
02-18-2013 09:37 AM
Are you able to recieve any messages from those two Contacts ? And are you sure that those two are not blocking your messages ? Ask them to check there Firewall setting , Under > Options > Security > Firewall .