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BlackBerry® Bold™

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New Contributor
Posts: 5
Registered: ‎02-04-2014
My Device: Onyx 3
My Carrier: IM3

stuck on setting up

Hey, I recently got a WSoD on my blackberry so I moved my simcard to another blackberry, I can't use the bbm because it keep stuck at setting up, I already left it overnight, wiped out dozen times and hard reset. But when my brother use his bb account the bbm works, what's wrong with my account? I've changed my pass containing number and uppercase etc still won't get past the setting up .