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jharman40
Posts: 3
Registered: ‎11-19-2008
My Device: Not Specified

subfolders in hotmail account

I have set up my hotmail account on my blackberry but can not seem to access my sub-folders. I have rules set up on my hotmail account to put several emails in different folders. When i get a new email in them i can not see them on my blackberry. how can i see the new emails in the subfolders on my blackberry please?
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JSanders
Posts: 84,038
Likes: 22,855
Solutions: 5,883
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: subfolders in hotmail account

No, you can't have the email subfolders on a personal BIS account.

 

Sorry.




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New Member
jharman40
Posts: 3
Registered: ‎11-19-2008
My Device: Not Specified

Re: subfolders in hotmail account

so how can i get around it and read the emails that are sent to the sub folders?
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JSanders
Posts: 84,038
Likes: 22,855
Solutions: 5,883
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: subfolders in hotmail account

You are on a personal BIS account, right?

 

Then the BlackBerry grabs your email from the Hotmail account main folder. 




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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: subfolders in hotmail account

Hi and welcome to the forums!

 

JSanders is exactly right.

Thought you might be interested in the reconciliation options for Hotmail

This also shows the capabilities of the other main email providers

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13509&sliceId=SAL_Pub...

 

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New Member
jharman40
Posts: 3
Registered: ‎11-19-2008
My Device: Not Specified

Re: subfolders in hotmail account

What is a bis account ? Sorry for sounding stupid!
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: subfolders in hotmail account

[ Edited ]

BIS = Blackberry Internet Service,

Please read this article that can help you to manage your BlackBerry Internet Service account

 

http://na.blackberry.com/eng/support/software/internet.jsp

 

 

Message Edited by urumilton on 11-20-2008 07:00 PM
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