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New Member
Posts: 1
Registered: ‎05-06-2013
My Device: BlackBerry Bold 9900

symbols-toolbar keeps popping up when writing a text

Hi there,

I've got myself a Bold 9900 a few months ago as my first BlackBerry ever. I'm actually very delighted, everything seemed to work more than properly but now I've got a problem:
When writing a text, the symbols-toolbar (Do you know what I mean?) keeps pooping up which is very annoying.

Does anyone in here have an idea how to solve that?

Thank you very much in advance.

 

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: symbols-toolbar keeps popping up when writing a text

Hello smissche84,

Welcome to the BlackBerry Support Community.

 

Can you please clarify what you mean by the symbols toolbar or post a screenshot here of what you are referring to?

 

Thanks.


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New Member
Posts: 1
Registered: ‎05-13-2013
My Device: Blackberry Bold 9900

Re: symbols-toolbar keeps popping up when writing a text

I am having the same issue. I will be typing a text message and the symbols screen pops up like I hit the symbol key. I am not sure if this is a hardware or software issue. I have done multiple battery pulls and the problem keeps happening.

New Contributor
Posts: 2
Registered: ‎05-13-2013
My Device: Blackberry Bold 9900

Re: symbols-toolbar keeps popping up when writing a text

This is also occuring in my phone, when i am trying to type something the symbols toolbar keeps popping up and it wont go away.

 

Can you help me?