01-20-2013 08:37 AM
BB 9790 OS 7.1, desktop software
Unable to complete syn outlook contact
Syn start well at begining,
1) Reading from outlook
A message popped
"Changes will be made to your organizer data…"
After click "YES", syn start running... however, it always stuck and hang at this step
"Synchronizing … Progressing… updateing BB address book data"
then data never moved and just hanging and stop on screen.
No improvement even I reinstalling desktop software and update 9790...
Any idea how to get syn done?
01-20-2013 08:51 AM
Please confirm that you have disabled Wireless sync. To do that follow below steps -
BlackBerry 6.0 and BlackBerry 7.1:
Also follow the below mentioned KB article to setup proper sync -
If your query is resolved then please click on “Accept as Solution”
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