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BlackBerry® Bold™

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Phildarq
Posts: 1
Registered: ‎06-03-2013
My Device: Bold 9900
My Carrier: orange

sync

I cannot sync my balckberry Bold 9900 with Outlook.

Everytime I connect my blackberry , it starts  to sync and after  a few minutes gives me the following error :

CR Tranrec: get linked record ID: Invalid linked record ID

This has happened since a fex weeks after a normal sync before.

Can you help ma

Thanks

Phildarq

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: sync

Hello Phildarq

 

Welcome to BlackBerry Support Forums

 

Here are the Knowledge Base article related to this error :

 

 KB31008 : Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software.

 

KB33247 : "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Calendar with BlackBerry Desktop Software

 

Go through those KB and see if it helps , Or head over to this thread and start all over again , also within that thread on post 15 there is a link to Desktop Software 6 which you can try 

 

Cleanly "Starting Over" with the Desktop Software (non-BES)

 

Good luck.

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