Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

New Contributor
Posts: 2
Registered: ‎11-16-2012
My Device: bold 9900
My Carrier: vodacom
Accepted Solution

syncing tasks betwwen bold 9900 and outlook desktop

if i enter tasks on my phone and they do not appear on my outlook desktop

if i do it the other way round, they sync from my desktop tasks to my blackberry

how can i solve this problem pls?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: syncing tasks betwwen bold 9900 and outlook desktop

Hello giomarcondes,


Sorry to hear you are experiencing an issue with synchronizing you Tasks from your BlackBerry smartphone to your Microsoft® Outlook® using the BlackBerry® Desktop Software.


Which version of the BlackBerry Desktop Software are you currently using?


Have you tried resetting your organizer settings?


To reset the synchronization settings for BlackBerry Desktop Software complete the following:


1. Connect the smartphone to the computer with a USB cable and open BlackBerry Desktop Software.
2. Select Organizer from the main menu.
3. Select Reset settings.


Then attempt creating a new task on your device and test again.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!