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BlackBerry® Bold™

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giomarcondes
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giomarcondes
Posts: 2
Registered: ‎11-16-2012
My Carrier: vodacom
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syncing tasks betwwen bold 9900 and outlook desktop

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‎11-16-2012 04:20 AM

if i enter tasks on my phone and they do not appear on my outlook desktop

if i do it the other way round, they sync from my desktop tasks to my blackberry

how can i solve this problem pls?

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FozzieBear
Posts: 2,013
Registered: ‎07-13-2009

Re: syncing tasks betwwen bold 9900 and outlook desktop

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‎11-20-2012 01:33 PM

Hello giomarcondes,

 

Sorry to hear you are experiencing an issue with synchronizing you Tasks from your BlackBerry smartphone to your Microsoft® Outlook® using the BlackBerry® Desktop Software.

 

Which version of the BlackBerry Desktop Software are you currently using?

 

Have you tried resetting your organizer settings?

 

To reset the synchronization settings for BlackBerry Desktop Software complete the following:

 

1. Connect the smartphone to the computer with a USB cable and open BlackBerry Desktop Software.
2. Select Organizer from the main menu.
3. Select Reset settings.

 

Then attempt creating a new task on your device and test again.

 

Cheers,


-FB


 


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