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BlackBerry® Bold™

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derekroylovr09
Posts: 3
Registered: 02-19-2012
My Carrier: Verizon Wireless
Accepted Solution

unknown icon/notification

HELP!!! i have an unknown icon on my home screen and it hasnt gone away for about a month or so. its like white and clear with a rectangle shape. it also looks double layerd. i tried searching all over the internet for it and its not to be found anywhere!! so PLEASE HELP ME!!!!!!! (:

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Forums Veteran III
BillJ
Posts: 4,915
Registered: 01-05-2009
My Carrier: Rogers

Re: unknown icon/notification

The best thing to do is to search the folders on your phone for the culprit message.

 

While on your homescreen, click your Messages icon then press the menu key and select Vew Folder.  Scroll through each folder and look for the message.  A couple of obvious one to try would be Browser Messages and WAP Push Messages, but make sure to look in every folder if you don't see it in these ones.

 

 

I hope that helps you.  :smileyhappy:


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