12-07-2012 06:48 PM
i have a problem with my blackberry 9000 bold,after instaling software ,when i open the telephone,works wery smooth,but after that,when i block buttons,the display is off,and when i want to unblock the butons the display appears white,about half a minute,and i need to push on the butons and it comes to normal,is regulary,every time when goes to stand by,a tried to install the old os,but nothing,i still have this problem,excuse my grammar ,i don't know perfectly english
12-07-2012 08:44 PM
Sometimes, re-installing the old OS again will correct the problem. I suggest you plug your phone in to your PC and open BlackBerry Desktop Software to install your current OS again. To do this, click Device in the software then Restore.
I hope that helps you.
12-07-2012 08:53 PM
Oh, I forgot.......If your phone won't connect to BlackBerry Desktop Software, you need to have a look at this:
Let us know if that helps you.