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BlackBerry® Bold™

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New Contributor
geggu
Posts: 4
Registered: ‎03-05-2013
My Device: bold 9930
My Carrier: digicel
Accepted Solution

wifi problems

i have a bold 9930 with wifi issues, it logs on to my wifi but disconnects about 5mins later and keeps disconnecting and reconnecting after that. i've already updated to the 7.1 OS and it still does the same thing... can u please help me?... its starting to drive me crazy!

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Forums Veteran III
IrwinII
Posts: 3,775
Registered: ‎02-09-2009
My Device: Bold 9930 7.1.0.163 OS + Playbook 64Gb

Re: wifi problems

Hi and welcome to the forums geggu! :smileyhappy:

A couple of places for you to visit: Blackberry 101    Tips & Tricks

Is this your home wifi?  Have you tried resetting the router and/or modem?  Sometimes restarting my pc helps too. Post back and let us know.

 

Happy to have you here! :smileyvery-happy:

 

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
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New Contributor
geggu
Posts: 4
Registered: ‎03-05-2013
My Device: bold 9930
My Carrier: digicel

Re: wifi problems

Yes its a home wifi, and I've tried everything, I've reset everything... I've been thinking ofc reinstalling the OS... Would that help?
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New Contributor
geggu
Posts: 4
Registered: ‎03-05-2013
My Device: bold 9930
My Carrier: digicel

Re: wifi problems

I've even switched routers and everything, my phone just seems to keep disconnecting and disconnecting from the routers.
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Forums Veteran III
IrwinII
Posts: 3,775
Registered: ‎02-09-2009
My Device: Bold 9930 7.1.0.163 OS + Playbook 64Gb

Re: wifi problems

Battery pull?  Can you connect to other wifi and/or can other devices connect to your home wifi?

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
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New Contributor
geggu
Posts: 4
Registered: ‎03-05-2013
My Device: bold 9930
My Carrier: digicel

Re: wifi problems

Hey, I have sorted out my problem... I had a wifi booster that I was using on the routers I believe it was messing up cause as soon as I took it off the phone stayed on my wifi with disconnecting...

Thanks for trying to help out.
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Forums Veteran III
IrwinII
Posts: 3,775
Registered: ‎02-09-2009
My Device: Bold 9930 7.1.0.163 OS + Playbook 64Gb

Re: wifi problems

Excellent! Glad to hear you resolved your issue. Please mark this thread as solved by selecting the post that resolved your issue so other users may find your solution.

And keep coming back! :smileyhappy:
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Please use plain text.