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Contributor
Posts: 15
Registered: ‎04-18-2011
My Device: bold 9000

wifi wont turn on bold 9000 pleaase

hi blackberry community

 

yesterday i was workin on the wifi normally

 

but today iam tryin to turn it on it wont turn on it just go gray then it is unchecked

 

i've tryed the following:

 

remove the battery for 1 mintue

 

called my carier to check my service " every thing is ok"

 

downgrade the device software " when try to turn it on the bb was restarting"

 

upgrade it again

 

removing all apps

 

 

no thing worked p;ease help meee

 

 

 

thank you in advance

Contributor
Posts: 15
Registered: ‎04-18-2011
My Device: bold 9000

Re: wifi wont turn on bold 9000 pleaase

please up up gys

where are the experts?

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)

Re: wifi wont turn on bold 9000 pleaase

When you removed the battery, was the phone on? It should be.

 

Is your WiFi router working alright?

Contributor
Posts: 15
Registered: ‎04-18-2011
My Device: bold 9000

Re: wifi wont turn on bold 9000 pleaase

yes mr. er2joe

i have removed the batterey when the phone was on

the problem is not with my router cuz it working fin

but the wifi wont turn ON it just go grey
then i went to setup new wifi > scan for new network > "the wifi is off do you want to turn it on? i pressed YES> after awhile it says unable to turn on wifi!


so please help



i heared about somthing called Escreen or engineering screen
is their a chance to fix it through this? and how can i register?
Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)

Re: wifi wont turn on bold 9000 pleaase

Sounds like you might have run into a bug, see KB17030. Their work-around is to perform a hard reset (battery pull). Since this doesn't work for you, maybe you want to try reloading your OS?

Contributor
Posts: 15
Registered: ‎04-18-2011
My Device: bold 9000

Re: wifi wont turn on bold 9000 pleaase

i've reloded my os twice

downgrade / upgrade

after upgradinig reloading

no thing worked


is the problem with the wifi device?

so i can buy a new wifi chip to install it?
Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)

Re: wifi wont turn on bold 9000 pleaase

The KB indicates they are looking into the issue. Doesn't sound like a hardware problem to me, even if you could replace the wifi chip.
Contributor
Posts: 15
Registered: ‎04-18-2011
My Device: bold 9000

Re: wifi wont turn on bold 9000 pleaase

aha,

if it is not a hardware issue

is there any way that i can install the device software and make the bb as new one?

 

cuz i have reloaded the software many times no thing happened

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)

Re: wifi wont turn on bold 9000 pleaase

What method did you use to upgrade/downgrade/reinstall the OS? This actually could be the issue - that your install wasn't actually "clean."

 

Here is a thread that describes how to do a clean install of the OS. Maybe try that?

Contributor
Posts: 15
Registered: ‎04-18-2011
My Device: bold 9000

Re: wifi wont turn on bold 9000 pleaase

okay mabe, but ive upgrade it by the desktop manager and after upgrading it the wifi worked for a week time

 

then this problem occured i will inform u with any details

 

thanks for ur suuport mr er2joe :smileyhappy: