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sophiexox
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sophiexox
Posts: 1
Registered: 02-22-2012
My Carrier: orange

wont let me log into blackberry ID!!

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02-22-2012 06:55 PM

Got my new bold9900 today before i had a curve and i never had a problem with it....and i've tryed to set a few things up...however it asks me for my bb ID so i type it in n it comes up with ' unable to log in to your blackberry Id account' i've checked my email and its correct, and even re-set my password...and its still showing it....any suggestions on how to help please?!?!?!!

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BlackBerry Technical Advisor
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hatchback
Posts: 1,078
Registered: 09-09-2010

Re: wont let me log into blackberry ID!!

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02-29-2012 10:52 AM - last edited on 02-29-2012 10:53 AM

Hey Sophoexox,

Welcome to the BlackBerry Support Community Forums.

 

What is the full error message you receive when attempting to log into your BlackBerry® ID?

Please have a look at the follow article it may help you with your issue:

"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

http://btsc.webapps.blackberry.com/btsc/KB28212

 

Thanks.

-HB

 

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