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New Contributor
eelliot
Posts: 2
Registered: ‎12-16-2012
My Device: Bold 9790
My Carrier: vodafone
Accepted Solution

wrong password so many times

Hi All,

 

I type up so many times wrong password now it's wiping all detail, please help what should I do next.

 

Esther
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: wrong password so many times

Hi eelliot

 

Welcome to BlackBerry Support Forums

 

 

Sorry but if we enter Too many ( By default 10 )  wrong password on our BlackBerry Device it will wipe itself up as a security measure .It will delete all data within our device and it will be as like as new ,and in that situation you can do nothing . After device wipe you had start all over again as you did when you brought that device.

 

Prince

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Elite II
BillJ
Posts: 8,467
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: wrong password so many times

You can restore your phone with a data backup if you've done any with BlackBerry Desktop Software.  If you haven't, then prince2012's comment about starting over is what you'll have to do.

 

 

Cheers.  :smileyhappy:


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New Contributor
eelliot
Posts: 2
Registered: ‎12-16-2012
My Device: Bold 9790
My Carrier: vodafone

Re: wrong password so many times

thank you

 

Esther
Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: wrong password so many times

Hi eelliot

 

 

                   I hope you are able to recover your Data if you had a previous backup as suggested by BillJ .If not then please always do a regular Bakup using   BlackBerry desktop software  and also  BlackBerry Protect .

 

Prince

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Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.