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BlackBerry® Bold™

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New Member
sofi7866
Posts: 1
Registered: ‎09-09-2010
My Device: Not Specified

youtube does not work

I have only purchased my blackberry bold 2 days ago and am experiencing problems. When I go on youtube the browser does not allow me 2 play any video. First it says that it cannot play the video and when I press ok it says the webpage is invalid. My cousin also has the same phone as me and her youtube works fine. Also my browser is very slow. I would appreciate someones help.

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BlackBerry Technical Advisor (Retired)
Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: youtube does not work

Hello,

 

Are you using m.youtube.com to browse for videos? Have you ever been able to play videos on the BlackBerry smartphone. Make sure your Wi-Fi is off and you are in a 3G coverage area restart your BlackBerry smartphone and then try again.


Thank you


-DrP


 


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New Member
celsoroberti
Posts: 1
Registered: ‎09-28-2010
My Device: Bold 9700
My Carrier: Claro

Re: youtube does not work

I have the same problem... and, yes, I access m.youtube.com. The same issue happens with yourmuze.com. Both cases I receive a message of media error.

 

Any tips?

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New Member
joela44
Posts: 2
Registered: ‎09-28-2010
My Device: BB Bold 9700
My Carrier: Vertizon

Re: youtube does not work

The latest version of the BB OS plays youtube videos. If that doesn't work for you, there are serveral "you tube players" available on app world and other places. Just grab one of them if you don't want to upgrade the OS. My last BB, the Tour wouldn't play youtube in the browser, any video really, so downloaded something called xenxou <sp> maybe xenzou? Anyway, it was on app world and worked like c charm. HOpe this helps!

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New Member
Kennycuadra
Posts: 1
Registered: ‎05-22-2010
My Device: BOLD 9700
My Carrier: ICE

Re: youtube does not work

BRO BUT I HAVE THE SAME PROBLEM, A NEED ANOTHER OPTION

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BlackBerry Technical Advisor (Retired)
Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: youtube does not work

Hello,

 

I would recommend contacting your carrier to find out what are the APN settings and trying to input them in Options-Advanced Options-TCP/IP. Then clear the browser cache under Browser-menu-Options-Cached operations.

 

Thank you


-DrP


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!


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New Contributor
phoenixakhil
Posts: 2
Registered: ‎12-24-2012
My Device: blackberry 9790
My Carrier: vodafone

Re: youtube does not work

I am using m.youtube.com. Its still doesnot play any video. It says an error has occurred while playing. Earlier it used to play videos. I have restarted my fone several times but nothing is working out. Please help.
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Regular Contributor
Eric_lewis
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: youtube does not work

The BB doesn't support the media from YouTube. Tinytube is all that works for now.

Eric Lewis
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New Contributor
phoenixakhil
Posts: 2
Registered: ‎12-24-2012
My Device: blackberry 9790
My Carrier: vodafone

Re: youtube does not work

But it was working till few days back. I have bold 5. Bb 9790. It was supporting youtube. When will it resume and why is such problem now occuring?
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