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BlackBerry® Curve™

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Contributor
mako1981
Posts: 31
Registered: ‎06-16-2012
My Device: blackberry8520
Accepted Solution

12 phantom emails please help

I have a blackberry 8520 and for the last 2 weeks I have been watching my phantom emails grow in number, I have tried everything suggested, went trough all folders, checked settings, changed settings you name it, please is there anything else I have not tried, its making me crazy
Regular Contributor
haroldleotangco
Posts: 61
Registered: ‎05-27-2012
My Device: Blackberry Curve 9360

Re: 12 phantom emails please help

Can you please clarify what you mean by Phantom Emails?

Contributor
mako1981
Posts: 31
Registered: ‎06-16-2012
My Device: blackberry8520

Re: 12 phantom emails please help

The email icon is there at the top of my screen telling me I have mail, except there is none in my inbox or anywhere else for that matter, no text messages or anything,just the notification, 12 and the orange/yellow envelope
Regular Contributor
haroldleotangco
Posts: 61
Registered: ‎05-27-2012
My Device: Blackberry Curve 9360

Re: 12 phantom emails please help

Have you also tried deleting the mailboxes then registering them again on your 8520?
Contributor
mako1981
Posts: 31
Registered: ‎06-16-2012
My Device: blackberry8520

Re: 12 phantom emails please help

No how do I do that
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: 12 phantom emails please help

Try this -

When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which minor issues with the BlackBerry device.


 

tanzim                                                                                  
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Contributor
mako1981
Posts: 31
Registered: ‎06-16-2012
My Device: blackberry8520

Re: 12 phantom emails please help

Tried that a few times, does noting they just come back
Regular Contributor
haroldleotangco
Posts: 61
Registered: ‎05-27-2012
My Device: Blackberry Curve 9360

Re: 12 phantom emails please help

Go to your emails settings and remove the mailboxes from your phone... Power off... Then add them again...
Contributor
mako1981
Posts: 31
Registered: ‎06-16-2012
My Device: blackberry8520

Re: 12 phantom emails please help

Will give it a shot thanks