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1xev..lowercase usually means you are connected to your provider network, 1XEV ...uppercase is shown when your are connected to your provider and blackberry data. On some carriers, 1XEV...uppercase, is shown instead of 3G, but it's a 3G connection. Have you tried doing a battery pull? Do you have a BIS plan? If you don't have a BIS plan you won't have the internet and email and will not see the the 1XEV.