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BlackBerry® Curve™

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Contributor
JJonkman
Posts: 21
Registered: ‎04-18-2008
My Device: Not Specified
Accepted Solution

2 email accounts on Curve, problem

I have 2 email accounts set up on my Curve.

 

One is through the BES/Exchange, the other is an internet account.

 

I see the 2 separate envelopes on my home screen, but when new mail arrives for the internet account, it also goes into the BES/Exchange folder.

 

Is there any way to keep these separate?

 

Thanks in advance.....

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Forums Advisor II
d_fisher
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: 2 email accounts on Curve, problem

Yes, but it requires a third party application or a change on the BES server.

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Contributor
JJonkman
Posts: 21
Registered: ‎04-18-2008
My Device: Not Specified

Re: 2 email accounts on Curve, problem

what type of change on the BES Server?
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Contributor
JJonkman
Posts: 21
Registered: ‎04-18-2008
My Device: Not Specified

Re: 2 email accounts on Curve, problem

I never received feedback from you on what changes needed to be done on the BES to make this work?

Any ideas?

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 2 email accounts on Curve, problem

Your best bet is to discuss the issue with your IT department. They have a better idea how your phone is setup, and may have it policies in place.

 

If you agree this would be the best course of action, please take a minute to resolve the post using the options over the Kudo's star.

 

If not, by all means ask for more info.

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
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Contributor
JJonkman
Posts: 21
Registered: ‎04-18-2008
My Device: Not Specified

Re: 2 email accounts on Curve, problem

I am the IT Department for my company.

I implementated the BES in our environment.

I still have not been able to find any options regarding this issue on my BES.

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Contributor
johnnyutah
Posts: 36
Registered: ‎06-02-2008
My Device: Not Specified

Re: 2 email accounts on Curve, problem

I'm not familiar with any functionality on the BES to keep BIS Emails from appearing in the Messages folder.

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Contributor
JJonkman
Posts: 21
Registered: ‎04-18-2008
My Device: Not Specified

Re: 2 email accounts on Curve, problem

The solution has been found for this thanks to my other post.

 

Look at BB KB15003

 

I performed the steps and it worked perfectly!!!

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 2 email accounts on Curve, problem

That great that you got it working, and now we have another resolution to document.

Would you take a minute and resolve the post. Others can find resolutions faster.

Thanks!

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.