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New Contributor
maharamirez
Posts: 3
Registered: ‎12-07-2012
My Device: torch

2 signal symbols on my homescreen

Why do I get 2 signal symbols on my phone. And everytime someone calls or I make a phone call I always hear the sound when you record something. I got my phone as a gift and there are many applications that are not available. Please help!

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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 2 signal symbols on my homescreen


maharamirez wrote:

Why do I get 2 signal symbols on my phone.


Can you please explain that? On the homescreen, you see two "3G" signals?

or two what?


maharamirez wrote:

 And everytime someone calls or I make a phone call I always hear the sound when you record something.


Again, please explain. You're on a phone call and you hear what sound? beeps? Like what?


maharamirez wrote:

I got my phone as a gift and there are many applications that are not available. Please help!


You must have a good friend.... What applications are not available. Being vague, "many applications are not available" we can't really know what you're looking for or expecting.




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New Contributor
maharamirez
Posts: 3
Registered: ‎12-07-2012
My Device: torch

Re: 2 signal symbols on my homescreen

Yes 2 3G signals. And regarding the sound during a phone call, I hear a beep every 30 - 40 seconds.  

 

I read some of the topics that are similar to my problem and tried following some steps like OPTIONS- Advanced options etc but I dont have all of that on my phone.

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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 2 signal symbols on my homescreen

I've never seen that. On your Manage Connections screen, what's the name of your mobile network?

 

Look at Options > Device > Application Management > at the top click to Third Party Applications.

Give the list of all of the third party apps installed?




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New Contributor
maharamirez
Posts: 3
Registered: ‎12-07-2012
My Device: torch

Re: 2 signal symbols on my homescreen

The name of the mobile network is ETISALAT. 

 

I've followed your instructions and I went to Options > Device > Application management and tried searching for the Third party but nothing came out. However, I found the third party applications under Options> Third party applications

 

The apps installed on the third party applications are

>Personalisation and Privacy for App World

>Personalisation and Privacy for BBM

>Personalisation and Privacy for Search

>Personalisation and Privacy for twitter

 

And one point to add, I always ran out of battery in a short period of time and the phone gets really hot even though I don't use it that much.

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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 2 signal symbols on my homescreen

No. That is not what I want.

 

Go back to where I instructed to Application Management.

At the top of screen it will say Applications , All.

Click there and to Optional.




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