01-19-2010 11:49 AM
Hello, ive installed a 4Gb memory card into my Curve 3880. When i look on the phone itself it shows 2.7 G of free space. When i plug the phone into the PC, and explore its contents, and try to add a file, such as an mp3, the computer gives me a "disc full error" is there a way to view the contents of the device memory, and view the media card memory? Because in the "my computer" window, the properties of the BB show the memory as being there all 3.7G, as soon as i click into the BB, the next folder being "blackberry" properties show only 900Mb! i dont know whats going on, if its something im doing or what. Thanks in advance!
01-26-2010 12:01 PM
Welcome to the BlackBerry Support Community Forums.
Can you please specify the exact model number and the handheld software version of your BlackBerry Smartphone that you are using? You can find all of this information in Options>About. (The handheld software version is the 3rd line in the about screen). You can also try to format the card. Make sure there is no data on it as it will erase everything once you format.
Here is a link to a knowledge base article on how to format your media card on the BlackBerry Smartphone.
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01-27-2010 12:32 PM
hi and thanks for the reply.
the model is 8330m
v188.8.131.52 (platform 184.108.40.206)
i will certainly still try doing the format and see how that works.