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BlackBerry® Curve™

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New Contributor
lostinlimbo
Posts: 5
Registered: ‎01-19-2010
My Device: curve 3880
My Carrier: sprint

4Gb memory card, has 2.7g free space, showing up on PC as FULL

Hello, ive installed a 4Gb memory card into my Curve 3880.  When i look on the phone itself it shows 2.7 G of free space.  When i plug the phone into the PC, and explore its contents, and try to add a file, such as an mp3, the computer gives me a "disc full error"  is there a way to view the contents of the device memory, and view the media card memory?  Because in the "my computer" window, the properties of the BB show the memory as being there all 3.7G, as soon as i click into the BB, the next folder being "blackberry" properties show only 900Mb!   i dont know whats going on, if its something im doing or what.  Thanks in advance!

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BlackBerry Technical Advisor (Retired)
Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: 4Gb memory card, has 2.7g free space, showing up on PC as FULL

Hello lostinlimbo,

Welcome to the BlackBerry Support Community Forums.

 

Can you please specify the exact model number and the handheld software version of your BlackBerry Smartphone that you are using? You can find all of this information in Options>About. (The handheld software version is the 3rd line in the about screen). You can also try to format the card. Make sure there is no data on it as it will erase everything once you format.

 

Here is a link to a knowledge base article on how to format your media card on the BlackBerry Smartphone.

 

Link: http://www.blackberry.com/btsc/KB10527

 

 


-DrP


 


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Regular Contributor
cheezz
Posts: 86
Registered: ‎03-23-2009
My Device: Not Specified

Re: 4Gb memory card, has 2.7g free space, showing up on PC as FULL

Backup your media card in your pc.  Reformat the card using your device.  I recommend doing a battery pull first tho.

 

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New Contributor
lostinlimbo
Posts: 5
Registered: ‎01-19-2010
My Device: curve 3880
My Carrier: sprint

Re: 4Gb memory card, has 2.7g free space, showing up on PC as FULL

hi and thanks for the reply.

 

the model is 8330m

v4.5.0.131 (platform 3.4.0.25)

 

i will certainly still try doing the format and see how that works.

 

thank you!

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