Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

New Contributor
Posts: 3
Registered: ‎05-16-2008
My Device: Not Specified

8320, Wi-Fi Internet Access

I have a new 8320 Curve, which works great.


I can browse the internet too, which works using service provider (Orange UK)


However I want to use the Wi-Fi wireless networks I have at home and at work for browsing, I can connect to both however the phone seems to still use the service provided by orange. I have Wi-Fi set as preferred option in the settings.


In services status, I have:


Voice Services

Status: available

Connection: Wi-Fi (UMA)


Blackberry Internet Service

Connection: Wi-Fi


Mobile network



Mobile Network Provider



Wi-Fi Network

SSID : office etc


In connections manager I have a tick (green tick) next to "Mobile Network" and "Wi-Fi"




Wi-Fi diagnostics (Basic) shows:

Signal Level

Connection data rate 54Mbps

Status: network acquired



Profile, address, contact blank

Status: Error VPN profile is not found



Connection pref: Wi-Fi preferred

UMA Wi-Fi available: Tick

Connection: Tick

Status: UMA Connection successful


Blackberry Infrastructure:

Connecting: Tick

Authenticating Server: Tick

Authenticating Router: Tick


Please help!

Please use plain text.
New Member
Posts: 2
Registered: ‎04-04-2008
My Device: Not Specified

Re: 8320, Wi-Fi Internet Access

From the info. you provided everything looks like it's working order. What makes you think that you are not using wifi? Speed of pages loading?
Please use plain text.