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BlackBerry® Curve™

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aaron1085
Posts: 7
Registered: ‎10-25-2008
My Device: 8330 Curve - Verizon

8330 Ear Peice Dying

So, my first phone got a cracked screen, I got a replacement from Asurion (Verizon Insurance). For the past few months the ear peice will not work on my phone. I can make calls, people can hear me, but I do not hear them. Taking the battery out and putting it back in seems to fix it, but every once in a while without warning this same issue will occur?

 

Asurion was surprised and gave me some tips, but I was told by some lady at the gym that I may have to update the Curve 8330 software to fix the problem. How do I go about doing that? Can I just do it online?

 

Anyone else have this same issue?

 

THANKS!

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