KB05305 Localization support for BlackBerry smartphones
Language availability is a multi-step process:
Installing to your BB, an OS package that contains the language(s) you desire (as per that KB)
Including, as you install it, ALL selections concerning your desired language
Activating, after you install, your desired language(s) on your BB
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.