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BlackBerry® Curve™

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New Contributor
tlal
Posts: 6
Registered: ‎12-04-2012
My Device: 8520 curve
My Carrier: GT&T

8520 no internet, no wifi

I have a bb 8520 but wifi not working, nor the internet. the carrier doesnt know what is the problem.  any ideas?

 

i want to attempt reloading the os but I checked bb site and GT&T not listed. Digicel is listed wihch is the other carrier in the country. Would i encounter any problem if i used digicel os download on a phone with a GT&T sim?

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: 8520 no internet, no wifi

Do GT&T offer blackberry data plans?Your need a blackberry specific data plan in order usurer the data services on your phone. 

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New Contributor
tlal
Posts: 6
Registered: ‎12-04-2012
My Device: 8520 curve
My Carrier: GT&T

Re: 8520 no internet, no wifi

Yes, I registered for blackberry plan but edge remains small and dont receive internet.
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JSanders
Posts: 84,445
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 8520 no internet, no wifi


tlal wrote:
Yes, I registered for blackberry plan but edge remains small and dont receive internet.

While you may have registered, it appears not working yet. Sometimes takes 24 hours for some mobile providers to provision the correct data plan to the device.

 

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

 

Doublecheck with your provider that they have the CORRECT BlackBerry Data Plan on your account, and that they also have your PIN and IMEI on your account.

 




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New Contributor
tlal
Posts: 6
Registered: ‎12-04-2012
My Device: 8520 curve
My Carrier: GT&T

Re: 8520 no internet, no wifi

Let me confirm the following:
i registered for a blackberry plan. edge is still in low case. i can use wifi, however i cannot sign on any messengers with wifi. if i try, i get a message "Service not enabled for this handheld". I checked Host Routing Table..its empty even though I try registering.
Please advise
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New Contributor
tlal
Posts: 6
Registered: ‎12-04-2012
My Device: 8520 curve
My Carrier: GT&T

Re: 8520 no internet, no wifi

Blackberry internet service : not connected
HRT: Empty
Service Book: wifi tcp/ip only

Any ideas??
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New Contributor
tlal
Posts: 6
Registered: ‎12-04-2012
My Device: 8520 curve
My Carrier: GT&T

Re: 8520 no internet, no wifi

I registered, I wiped my phone clean, still no HRT or Service Book.,

 

Can anyone check using my PIN?

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JSanders
Posts: 84,445
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 8520 no internet, no wifi

This:


JSanders wrote:

tlal wrote:
Yes, I registered for blackberry plan but edge remains small and dont receive internet.

While you may have registered, it appears not working yet. Sometimes takes 24 hours for some mobile providers to provision the correct data plan to the device.


Doublecheck with your provider that they have the CORRECT BlackBerry Data Plan on your account, and that they also have your PIN and IMEI on your account.

 


 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
tlal
Posts: 6
Registered: ‎12-04-2012
My Device: 8520 curve
My Carrier: GT&T

Re: 8520 no internet, no wifi

The funny thing is I left the phone with the carrier for a day for them to figure it out, and they couldnt. The phone is functional otherwise. I just checked my bbstatus via a text message to the carrier and it told me im active, yet the 'edge' remains small.
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JSanders
Posts: 84,445
Likes: 22,909
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Have Re: 8520 no internet, no wifi

Have you called and asked this yet?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.