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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎05-18-2011
My Device: Curve 8520
My Carrier: Vodacom

8520 not ringing when in BBM, email, internet

My phone not ringing when in BBM, email, etc

it doesnt even show that an incoming call is coming in. I only know when a call has happened when I get the sms from my service provider, can anyone help me with these settings. I have only had a Bberry for 2 weeks and rather new to it.

 

Thanks Keith

Retired
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: 8520 not ringing when in BBM, email, internet

Hello,

Have you tried removing your battery to restart your BlackBerry smartphone and then test. Also make sure you are able to make outbound calls as well.

Thank you.


-DrP


 


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New Contributor
Posts: 2
Registered: ‎05-18-2011
My Device: Curve 8520
My Carrier: Vodacom

Re: 8520 not ringing when in BBM, email, internet

Yes have removed battary, making calls works fine, receives calls when not in any apps. Its only when I in BBM, Facebook, Gmail, etc and then it goes to voicemail or callers gets disconnected. But I have no idea a call is coming.

Keith