07-29-2013 06:47 AM
hi..can somebody please help me..
after removing and replacing my battery the phone will not reload...its getting stuck about two thirds of the way along the loading bar..
does anybody know what i need to do..?
ginny - sad bb user...
Solved! Go to Solution.
07-29-2013 07:41 AM
Welcome to BlackBerry Support Community Forums
Are you sure your Battery is charged enough ? Or have you Installed any new application before this problem started ?
Can you start your device on Safe Mode
KB17877 : How to start a BlackBerry smartphone in Safe Mode