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New Contributor
Tomsberry
Posts: 4
Registered: ‎06-14-2008
My Device: Not Specified

8830 Questions

I purchased my 8830 from a friend that needed money (paid too much)  Neither VZW or RIM will supply tech support without $, as I am now an orphan owner. I have Managed to download the desktop software from the RIM website and can sync with Outlook.  ( can't figure out music or pictures, I also have added my two email accounts...do I need both email folders plus a Message folder on the desktop? 

I get hundreds of emails on my device (Messages & Personal mailbox) and my Outlook Mail each day, starting with RIM_bca28a80 etc. The message tells me not to delete or move them.  How can I stop these from clogging my in boxes?

 

Thanks for your help, I'm 62 and a little tech challenged :smileysad:

 

 

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: 8830 Questions

Cheer up on being a proud BlackBerry owner!!

 

By design all the mail irresective of work or personal will come into your Messages folder on your BlackBerry. At the same time you can read a copy in individual mail boxes. If this seems incovenient to you then you can hide Messages folder. Just highlight the icon you want to hide -> hit Alt button -> click menu button -> select Hide Icon.

 

You're receiving network@etp messages because of wrong installation of your desktop manager. You need to change the redirector settings. In your PC Go to Control Panel -> Click Add / remove programs -> select Blackberry Desktop Manager -> click  Change/Remove -> click modify ->  then instead of selecting the checkbox for Enterprise Server/Redirector select the checkbox next to Blackberry Internet Service. This should will solve the problem.

tanzim                                                                                  
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New Contributor
Tomsberry
Posts: 4
Registered: ‎06-14-2008
My Device: Not Specified

Re: 8830 Questions

Wow...thanks for the quick reply!  I tried what you suggested and received an error message.  Error 1706 no valid source for software 4.3 can't contine.
New Member
vjbalazik
Posts: 2
Registered: ‎07-29-2008
My Device: Not Specified

Re: 8830 Questions

Do you know how I can remove an email account from my 8830?  I sync my work and personal email accounts, but want to remove my personal hotmail account.