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BlackBerry® Curve™

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nibby1990
Posts: 1
Registered: ‎11-24-2012
My Device: curve 9300

9300 wont boot up but led keeps flashing

hey guys and gals my bb 9300 went dead so i pluged it into the charger it wont boot up and the led light is flashing red

 

can any of you lovely people help

 

 

 

thanks in advance

 

nibby1990

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Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: 9300 wont boot up but led keeps flashing

Hey nibby1990,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. 

 

If the BlackBerry smartphone is not detected please complete the steps outlined in the following article on how to force the detection of the BlackBerry® smartphone using Application Loader:

http://btsc.webapps.blackberry.com/btsc/KB10144


If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you.



-HB

 

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