11-24-2012 06:06 AM
hey guys and gals my bb 9300 went dead so i pluged it into the charger it wont boot up and the led light is flashing red
can any of you lovely people help
thanks in advance
11-27-2012 02:19 PM
Welcome to the BlackBerry® Support Community Forums.
I would suggest doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320.
If the BlackBerry smartphone is not detected please complete the steps outlined in the following article on how to force the detection of the BlackBerry® smartphone using Application Loader:
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.