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New Contributor
jt2954
Posts: 2
Registered: ‎08-21-2013
My Device: Blackberry Curve 9320
My Carrier: Virgin Media

9320 Curve not being recognized by Windows Vista - Vista Drivers available?

Hi

I have recently acquired a Blackberry 9320 but when I connect it to my Vista PC, the PC recognises there is new hardware but is unable to locate any drivers for it.  As a result, the Blackberry Desktop Media Application can't connect to it.  The PC & Application are perfectly happy with my older Blackberry 8530 device.

 

This appears to be a Vista/Driver problem as connecting the 9320 to a Windows 7 box works.  A driver is located and the Desktop Media runs perfectly well with the 9320.

 

The question is, is there a driver for Vista that will enable the 9320 to be 'seen' by Windows?

 

OK, OK, I know Vista is getting on a bit but I'm used to it.

 

Regards

 

Jon

 

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BlackBerry Technical Advisor (Retired)
abarreto
Posts: 17
Registered: ‎08-22-2013
My Device: Z10
My Carrier: Telus

Re: 9320 Curve not being recognized by Windows Vista - Vista Drivers available?

Hello jt2954,

 

Please use the link below to download the latest version of the BlackBerry Desktop Software v7.1
http://ca.blackberry.com/software/desktop/desktop-pc/system-requirements.html

 

This will ensure the software is up to date on your computer.

 

Thank you

 

 

-ab

 

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New Contributor
jt2954
Posts: 2
Registered: ‎08-21-2013
My Device: Blackberry Curve 9320
My Carrier: Virgin Media

Re: 9320 Curve not being recognized by Windows Vista - Vista Drivers available?

I deinstalled an reinstalled jave - then removed all Blackberyy software and installed the version suggested.  Still no go..

 

A Laptop running Windows 7 picks up the device no problem so it's either going to be Vista or the USB ports on the PC itself perhaps, I guess.  Can't see why it would be hardware though

 

 

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