Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
bboysupreme
Posts: 7
Registered: ‎10-27-2012
My Device: Curve 9360
My Carrier: MTN

9320 Super slow downloads

My blackberry used to download at very good speed. Then one day it just slowed so badly to the point where it can't even complete a 1mb download.

At 1st I thought it was because I needed to update my software to OS 7.1. I've done that now and yet my download speed is still slow as ever. I've tried clearing my browsing data and it did nothing for me, battery pop reboot as well and that didn't work either.

Please help
Please use plain text.
Hall of Famer II
sdgardne
Posts: 46,950
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: 9320 Super slow downloads

Hello,

There are many many reports on this site from your carrier/region. Some have reported that, when they formally contacted their carrier for support, they were told the problem to be "Network Congestion", but "blame" shifted back and forth between the carrier(s) and RIM. Hence, the only way for this to receive adequate attention and resolution is for everyone who is experiencing it to open a formal support request with their carrier (in your case, MTN according to your profile here).

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
cochamarco
Posts: 104
Registered: ‎12-01-2012
My Device: BB Bold
My Carrier: Indosat

Re: 9320 Super slow downloads

many people have problem after upgrade to OS 7 version, try back to your previous version
Please use plain text.
New Contributor
bboysupreme
Posts: 7
Registered: ‎10-27-2012
My Device: Curve 9360
My Carrier: MTN

Re: 9320 Super slow downloads

Problem started before I updated my software. So it can't be that.
Please use plain text.