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New Contributor
Posts: 6
Registered: ‎05-05-2011
My Device: 8520 Curve
My Carrier: Orange

9320 Turns itself on when receiving SMS

I've had a 9320 for a couple of months now.
Every time I receive an SMS from one friend, the phone turns itself on.
It only happens with messages from this one person though.
I keep the phone with me, though i'm supposed to have it turned off at work - so this causes a few problems, not to mention that i have to recharge the phone more often.
I've asked in several shops, but no-one has heard of a similar problem.
Any ideas?

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: 9320 Turns itself on when receiving SMS

Hello teffers,

 

Perform a reload or upgrade your BlackBerry Device Software. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
http://bbry.lv/NWPC6y

In the case that this process fails to resolve the issue, please contact your point of sale for options.

Thank you.


-FB


 


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New Contributor
Posts: 6
Registered: ‎05-05-2011
My Device: 8520 Curve
My Carrier: Orange

Re: 9320 Turns itself on when receiving SMS

Thanks for the advice.

However, even after downloading the updated software, the same thing is still happening.

I've asked at the shop where i purchased the phone, and they are baffled too.