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whenever i put my phone on it says i have to log in in to my bb ID however when i do all that comes up is please wait and i cant do nethin on the phone have no idea how to troubloeshoot this can anyone help me plz
Welcome to the BlackBerry® Support Community Forums.
To help with this issue try completing the work around in the following article:
During the BlackBerry® ID account creation on a BlackBerry® 7 smartphone, the setup screen loops when submitted with no error message being displayed http://btsc.webapps.blackberry.com/btsc/KB28195
Cheers.
-HB
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