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BlackBerry® Curve™

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New Contributor
Stuck112
Posts: 2
Registered: ‎12-30-2012
My Device: Blackberry curve 9320

9320 stuck in number lock

Help my 9320 is stuck in number lock so I cannot use my pin code to unlock it. 

Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9320 stuck in number lock

[ Edited ]

Have you tried a battery pull?  I'm hoping the key isn't physically stuck.

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New Contributor
Stuck112
Posts: 2
Registered: ‎12-30-2012
My Device: Blackberry curve 9320

Re: 9320 stuck in number lock

Unfortunately yes I have taken the battery out with no success. The key is not stuck it just won't turn off. Thanks for your efforts, any further ideas?

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: 9320 stuck in number lock

Hi Struck112

 

 

                As suggested a  Battery pull is enough to release the NUM lock , You can try pressing alt + left shift ( ^ aA ) it also releases NUM lock , If that does not work then I think the problem is within your Keypad.

 

 

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