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JenniiYiadom
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JenniiYiadom
Posts: 10
Registered: ‎02-02-2012
My Carrier: 02

9360 and Wifi

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‎10-10-2012 11:11 AM

My 9360 connects to wifi netork perfectly and works for about 2hours or so then it says "unable to find server"... Why does this happen and how can I fix it?
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BlackBerry Technical Advisor
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hatchback
Posts: 1,975
Registered: ‎09-09-2010

Re: 9360 and Wifi

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‎10-15-2012 10:07 AM

Hey JenniiYiadom,

 

When this happens try using the Wi-Fi® Diagnostics tool on the BlackBerry® smartphone to find out where the problem is:

How to use the Wi-Fi Diagnostics tool to troubleshoot Wi-Fi issues 
http://btsc.webapps.blackberry.com/btsc/KB13299

 

Thanks.

-HB

 

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