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hernameisela
Posts: 1
Registered: ‎11-24-2012
My Device: blackberry 9360

9360 connecting to WPA2 Enterprise

Hi,

I need help because my phone bb 9360 isnt connecting to my school wifi. I already tried to ask help to someone at school but they said that its the module of the phone that has a problem. Other of my classmates who has bb got no problem. But mine isnt connecting, ive been trying to find ways how to connect my phone to it since september. Everytime i connect to the wifi, its asking for the ca certificate but the guy who i asked about it, he said i just have to disable the ca certificate, i tried that but it still sayss "failed to associate with the network".

 

I will really appreciate it if someone help me. Thank you.

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: 9360 connecting to WPA2 Enterprise

Hi hernameisela and welcome to the BlackBerry Support Community Forums!

 

Are you able to connect to other Wi-Fi® networks at home and in public areas? Also, what is the current version of BlackBerry® device software you have installed?

 

Thanks.

 

-CptS

 

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