Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
kingston20122013
Posts: 2
Registered: ‎01-02-2013
My Device: 9360
My Carrier: Ee

9360 turns itself on!

I have ensured that the auto on is not on. However, after I turn my 9360 off, it turns itself on automatically on its own. Sometimes it turns on when I get a text, sometimes it just turns back on for no reason and it has run the battery nearly out! Help!

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,358
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9360 turns itself on!

I wonder if an app is somehow doing this.

Does it happen when you do a full power off?

http://docs.blackberry.com/en/smartphone_users/deliverables/33213/Turn_off_your_device_61_1597414_11...

Have you reported this to the carrier / taken it to the store so they can test it?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
New Member
kingston20122013
Posts: 2
Registered: ‎01-02-2013
My Device: 9360
My Carrier: Ee

Re: 9360 turns itself on!

I normally turn it off just using the icon for power off. Should I be pressing the power off button instead. I haven't installed any extra apps on the phone. 

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,358
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9360 turns itself on!

Do you use a holster when it is turned off?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.